Senior Technical Service Engineer

OST Technologies · 📍 Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 3000 - 4000

OST Technologies is seeking a highly skilled and experienced Senior Technical Service Engineer to join our team in Bali. In this role, you will be responsible for providing technical support and maintenance to our clients' systems, ensuring optimal performance and resolving any issues that may arise.

We offer a competitive salary package, a dynamic work environment, and the opportunity to work with cutting-edge technologies. If you are passionate about technology and have a strong background in technical support, we encourage you to apply.

This is a full-time position, and the successful candidate will be based in Bali.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide technical support and maintenance to clients' systems, ensuring optimal performance and uptime.
  • Diagnose, troubleshoot, and resolve technical issues in a timely and efficient manner.
  • Document and maintain accurate records of all technical support activities.
  • Collaborate with the engineering team to develop and implement technical solutions.
  • Conduct system audits and performance reviews to identify areas for improvement.
  • Train and mentor junior technical staff as needed.
  • Stay up-to-date with the latest industry trends and technologies.
  • Participate in on-call rotations to ensure 24/7 technical support coverage.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 5+ years of experience in technical support and maintenance roles.
  • Strong knowledge of networking, hardware, and software systems.
  • Experience with troubleshooting and resolving complex technical issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in English, both written and spoken.
  • Knowledge of Indonesian language is a plus.

    • 🛠️ Keahlian

    NetworkingHardwareSoftwareTroubleshootingTechnical SupportSystem MaintenanceDocumentationTrainingIndustry Trends
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